How to Access Your Billing and Subscription Management Portal

If you have an active Attend Pro subscription, you can easily manage your billing, payment methods, invoices, and subscription settings through the Stripe Customer Portal.

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- Look for your name and workspace avatar (circular icon) in the top navigation area

- The avatar displays your workspace logo or the first letter of your workspace name

- Click on this avatar to open the account menu dropdown

- From the dropdown menu, click on Settings

- This will take you to your Account settings page

- On the Settings page, look for the Account section at the top

- If you have an active subscription, you'll see:

- Subscription status with a green badge

- A button labeled Manage My Subscription

- Click the Manage My Subscription button

- You'll be automatically redirected to the Stripe Customer Portal

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Once you're in the Stripe Customer Portal, you can:

- Update payment methods - Add, remove, or change your credit card

- View billing history - Download past invoices and receipts

- Update billing information - Change your billing address or email

- Manage your subscription - Cancel or modify your subscription plan

- View upcoming charges - See when your next payment is due

- Review your previous invoices

The billing management portal is available to:

- Users with self-pay or personal subscriptions (not corporate accounts)

​Note: If you're on a corporate account managed by your organization, you may not see subscription management options in your personal settings. Contact your workspace administrator for billing questions.
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Don't see the "Manage my subscription" button?

- Make sure you have an active Attend Pro subscription

- Corporate account members should contact their workspace administrator

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If you have any issues accessing the customer portal or managing your subscription, please contact our support team through the in-app chat or email [email protected].