Change the language for an encounter
Open Attend and start a new encounter (or open an existing one that has not been recorded yet).
In the recorder panel, find the Language field — it is the dropdown next to the globe icon, just below Note Template.
Click the dropdown and select the language you want the scribe to listen for.
Start (or resume) recording. The scribe will transcribe in the language you selected.
The language you pick determines the language the scribe listens for during the visit. Generated notes will follow your normal note template settings.
Things to know
Set the language before you start recording. Once a recording is in progress, the Language dropdown is locked for that encounter and cannot be changed.
The setting is per-encounter. New encounters default to English (US). If you regularly see patients in another language, remember to change the dropdown each time before you start recording.
Pick the patient's spoken language. Choose the language the patient and clinician will be speaking during the visit, not the language you want the note written in.
Troubleshooting
The Language dropdown is greyed out. A recording is already in progress or the encounter has already been recorded. Stop the recording (or start a new encounter) to change the language.
My language is not in the list. Please contact support so we can prioritize it!
Transcription quality seems off. Confirm the language in the dropdown matches the language being spoken in the room, then check your microphone selection just to the right of the Language field.
